Service catalogue

All services

Describe your needs and we introduce a suitable independent business. It assesses feasibility and offers the work in its own name.

  • Referral service in Idstein
  • Non-binding enquiry
  • Direct partner contract

All services

Which option fits?

A full-service move suits customers who want planning, packing, transport and assembly coordinated as one process. A private move is built more modularly around the work you actually need.

Combine services deliberately

Packing, protection, dismantling, carrying, transport and assembly are not assumed automatically. The offer records which tasks are agreed and which remain with the customer.

Clear responsibility

Who carries out the work?

umzughilfen.de is Alona Yanchenko’s marketing and referral service. We receive enquiries and connect customers with independent partner businesses. We do not carry out moving, transport or assembly work ourselves. The partner identified by its full name and address before you place a binding order provides its own quote, contracts directly with you, performs the agreed work and issues the invoice. You pay that business directly. We remain responsible for our own referral and data-protection obligations.

A clear process

From enquiry to a direct partner contract

  1. 01

    Enquiry

    Describe your needs, route, date and access without committing to any work.

  2. 02

    Introduction

    We look for a suitable partner and share only necessary enquiry information for your requested introduction.

  3. 03

    Identified partner

    You receive the company’s full name and address before making a binding decision.

  4. 04

    Partner’s offer

    The company confirms scope, price, availability and terms in its own offer.

  5. 05

    Direct contract

    You decide whether to order and contract directly with that partner.

  6. 06

    Performance

    The partner plans and performs the agreed work on its own responsibility.

  7. 07

    Invoice and issues

    Deal directly with your contractual partner for invoices, payment, changes and performance claims. We handle issues about our own referral service.

FAQ

Can I request only part of the work?

Yes. Explain what you will do yourself and where support is needed. The workable combination is checked before an offer.

Are packing materials included automatically?

No. Type, quantity, delivery and packing work must be agreed explicitly.

Who coordinates changes?

Agree changes in scope, dates and prices in writing directly with your contractual partner.

Marketing and referral service

Suitable partners. Clear responsibilities.

Your enquiry. The partner’s offer.

Request a quote