Responsibility and complaints
Alona Yanchenko is neither obliged nor willing to participate in dispute-resolution proceedings before a consumer arbitration body. This statement concerns only her own referral service. The partner’s separate information applies to its performance contract.
Questions or complaints about our own referral service: info.umzughilfen@gmail.com.
Partner offer and direct contract
Address claims about the performed work directly to your contractual partner. Our own statutory responsibility for referral and data protection remains unaffected. Contacting only us does not automatically preserve deadlines against the partner.